Rates

Free and Charged Package support

All Webaccounting Packages are fully supported. However this support is not always free of charge.

Support Type Webatar Lite Professional
Telephonic Support R1140 Free
Email Support
Onsite Support  
Remote Support  

 

 

Support during work hours

Support is provided as per the terms of the support agreement during standard working hours / normal time. When support falls outside of standard working hours it is billed according to normal charged rates multiplied as per our operating schedule.

Normal Time Time and a Half Double Time

 

 

Time Mon Tue Wed Thur Fri Sat Sun
07h00 Normal Time Normal Time Normal Time Normal Time Normal Time Double Time Double Time
08h00 Time and a Half
13h00 Double Time
17h00 Time and a Half Time and a Half Time and a Half Time and a Half Time and a Half
22h00 Double Time Double Time Double Time Double Time Double Time

 

 

Normal Time Weekdays Monday to Friday 07h00 - 17h00
Time and a Half Monday to Friday 17h00 - 22h00
Time and a Half Saturday 08h00 - 13h00
Double Time Friday Night 17h00 onwards
Double Time Saturday Afternoon through Sunday  

 

 

Rate Per Hour

Webaccounting’s hourly rate will be stipulated on your Webaccounting Contract